Your Ricoh printer offline status depends on the communication with its SNMP or WMI protocols. So, to fix his issue, you need to request printer status communication through WMI.

· Launch the 'Print & Share' setting.

· Go to 'Profiles' and tap to change it on the upper-right part box.

· Tap' General Configuration' in 'Profiles."

· After that, choose 'General Setting.'

· Modify the communication method to 'WMI.'

· Next, click 'OK.'

· Save your setting.

· Lastly, print a document. You'll be able to print it.